Skip to main content

Our dedicated support department keeps sites thriving.

We’ve helped businesses of all shapes and sizes succeed online with exceptional long-term support.

Fixed Price, Unlimited Options

With a Cantilever support retainer you pay a fixed monthly, quarterly, or yearly fee for a set number of billable hours. You choose how we allocate our time, collaborating directly with the lead designer or developer on your account.

Chart of Support Time Spent in January A bar graph showing a breakdown of support time spent on various tasks in January of 2021 including the following data (approximate, because the graph has no numbers): Design: 22% Development: 14% Backups: 16% Security: 20% Research: 10% Strategy: 11% MySQL: 7% The line with the most hours spent, Design, also has some festive confetti drawing attention to it.

Our Clients Love Us

We practice Digital Hospitality: the idea that sites should be welcoming, empathetic, and effective for guests.

This works for large organizations like Esquire, The Weather Company, and American Express, as well as lots of small to mid-size firms who are invested in the effectiveness of their sites.

Our Proven Results

When your website is continually upgraded, it has a longer lifespan and delivers more value to your business. Our clients have to replace their sites less often, and get more successful leads and orders by improving a little at a time.

Pricing

We tailor all our plans to suit each individual client, but to give you a sense of our pricing, here are some sample plans. All plans provide a discounted overall rate relative to our a-la-carte hourly.

Cantilever's team in a teleconference supporting a client

Supporting Clients Across the US and Around the World

We are headquartered in New Jersey with a team of eleven dedicated professionals spread across the US and Canada. Most of our meetings took place virtually even before COVID-19, so we stand ready to help wherever you work.

Frequently Asked Questions