Making the web a better place through the art of Digital Hospitality.

Cantilever CEO Ty Fujimura on a Zoom call

We work with senior managers who feel under pressure because they spend a lot of time and money on websites, but they aren’t getting the results they need.

That’s because their sites aren’t designed with the user in mind. They aren’t the kind of places someone would want to come and stay.

We’re more than a technology company – we’re a hospitality company. We believe that websites are spaces that users enter, not billboards they see from a distance.

We help by overhauling those sites to meet users’ needs better, or by starting fresh with a new site built with our proven three-step process.

Founded in 2011, we’re headquartered in NYC with a distributed team spread across the US and Canada and have worked with clients like American Express, the IMF, Esquire Magazine, and IBM. We’re one of the smallest IBM-certified vendors.

Every day, tens of thousands of people visit the sites we’ve built, and we are passionate about providing a great experience for each and every person. We are obsessed with perfecting and popularizing the art of “Digital Hospitality.”

We Make the Internet, Better.

What makes our sites different?

  • Built from scratch

    Development shortcuts make a site slow and unreliable. Every aspect of a Cantilever site is put there for a reason, making our sites lean and streamlined.

  • Designed for the long-term

    We have an “object-oriented” philosophy to both design and development which makes our sites dramatically easier to modify and expand over time. Rebrand? New product? New department? No problem.

  • Meant for People

    We don’t set out to win design awards or use your project as an excuse try out the latest coding fad. We create sites to meet the client’s goals. We put ourselves in the minds of the user to craft an experience they love and to make it easy to take action.

  • Fast, in every way

    A slow site is an ineffective site, no matter how great the design. From the very beginning of our process, we keep performance top of mind. Different parts of a websites’s code require different approaches to performance. We know how to approach every aspect for optimum real and perceived speed.

What makes us different?

  • With Cantilever, the relationship felt collaborative, like we were all oriented toward the same goal.

    Ryan Gibbons

    VP Business Operations at
    Rustic Pathways

    We care

    It’s corny, but it’s true. We love our work and are invested in every project we do. We know that the client’s success is our success, so we leave no stone unturned in creating a site that exceeds their expectations.

  • Employee working on laptop

    We're transparent

    Our clients interact directly with our top-tier talent and can see exactly what’s getting done by when. There is no shady offshoring, no smoke and mirrors, no game of telephone.

  • Team members using video conferencing for a meeting.

    We communicate well

    We share project information openly and without agenda. We conduct short and productive meetings. We write clearly – and a lot – to make sure everyone is on the same page.

  • Team members using video conferencing for a meeting.

    We’re good partners

    As an agency that handles design, development, and strategy, we are always happy to team up with other folks in any part of the continuum. We make great collaborators because we understand the fields of our specialist partners. Whether a client has an existing team for some part of a project, or wants us to work with their internal talent, we’re always happy to fill in just where needed.

  • Glass cup of coffee and Moka coffee maker on a modern kitchen countertop. Image by Piotr Miazga on Unsplash.

    We’re in this

    We believe that sites should be “living” – that they should regularly improve, reacting to user feedback and analytics as well as changing business goals. We offer affordable support retainers to keep sites healthy after launch. We want to be partners with our clients for the long haul.

Meet the Team

  • Portrait of JT Fridsma

    JT Fridsma

    Designer & Front End Developer

    JT is a graphic designer and front end developer currently based in Chattanooga, TN, with an ardor for creative and global exploration. Previous experience at the (now-defunct) music startup Grooveshark in NYC and as a freelancer in Austin, TX has given him the opportunity to design major advertising campaigns, event experiences, rebrands, and more. He also hunts for street art everywhere he travels and manages Street Art Cities: Austin. His two cats love crashing video conference calls.

  • Portrait of Ty Fujimura

    Ty Fujimura


    Ty’s career purpose is to unite creativity and business. He focuses on building a great environment for Cantilever’s staff to thrive and deliver outstanding results for clients. He has written on design for the Huffington Post and has been interviewed for, VIBE Magazine and radio. Outside of Cantilever, he co-hosts a US soccer podcast called We The People. He lives in Fair Lawn, NJ with two young children who also love crashing video conference calls.

  • Portrait of Andrew Heins

    Andrew Heins

    Head of Support

    Andrew grew up in small-town Ontario, Canada, watching his dad build, fix and maintain things, both as a passion and as an entrepreneur. While the tools of the trade may be different for this Heins generation, Andrew seems to have picked up his father’s appreciation for the care and maintenance of things. He spends his days working to make Cantilever sites run just a little bit better every day.

  • Portrait of Brian Kuperman

    Brian Kuperman

    Hybrid Designer/Developer

    Brian is a graphic designer and front end developer living in Los Angeles, CA with his husband and two dogs. Brian has a passion for creating unique experiences on the web and pushing boundaries with design. Previously he worked for PMC and was responsible for the redesign of Rolling Stone, Variety and Deadline. Brian is an avid gamer and even created his own mobile game - Sputter!

  • Portrait of Nikki Munson

    Nikki Munson

    Operations Director

    Nikki is an expert administrator living in Costa Mesa, CA whose expertise lies in organization. She helps keep our social calendar and books on track. She’s a sucker for a well-balanced budget and a completed check list. She believes that helping others achieve their goals is a really great way to spend her days.

  • Portrait of Chris Pau

    Chris Pau

    Director of Operations

    Chris is an administrative specialist living in West Orange, NJ. His expertise lies in project management and business process re-design and melds his broad experience from a consulting career at Accenture with a computer science background to bring structure and quality service to Cantilever’s clients. His conference calls are generally uninterrupted.

  • Portrait of Raul Rivora

    Raul Rovira

    Project Manager

    Raul is a combat veteran and retired army officer with a background in project management, logistics, human resources, diplomacy, and a lot of travel around the world. He comes as a Project Manager & a Lean Six Sigma Green Belt with experience in the digital construction industry working with DIRTT and Falkbuilt. Raul is a lifelong learner always committing time to improve his skills. Originally from Puerto Rico, now living in Anchorage, Alaska enjoying the biggest adult playground for camping and hiking.

  • Portrait of Rebecca Testrake

    Rebecca Testrake

    Studio Manager

    Rebecca is our jane of all trades and magical instigator. She heads digital content production in our media and social media channels and also keeps a pulse on company culture within Cantilever. She is additionally tasked with QA, catching mistakes before they reach our clients. If she can’t break it, we know it’ll work. Rebecca is based in the Sacramento area with a small dog who diligently protects the security of our video conference calls from the potential encroachment of any and all squirrels.

  • Portrait of Adrienne Travis

    Adrienne Travis


    Adrienne wears a lot of hats: back-end code monkey, ExpressionEngine and CraftCMS expert, HTML/CSS/JS crafter, SQL consultant, technology evangelist, and geek-of-all-trades. She’s always looking for ways to improve both her skills and her codebases, and she loves solving tricky problems for clients. She lives in British Columbia with her partner and two adorable cats.

Upcoming Events

  • Ty Fujimura @ Shopify Meetup NYC

    Oct 22, 2019 · SubCulture NYC